Because each ball mark is individually handcrafted and often personalized, we do not accept returns. Every piece is made to order with care, making each one unique.
That said, we stand fully behind our work.
If your order arrives with a defect, damage, or an error on our end, please contact us within 14 days of delivery. We’ll make it right — whether that means a replacement or a correction.
If you have any concerns about your order, don’t hesitate to reach out. We’re here to help.
