Custom Dog Name Ball Mark

Because each ball mark is individually handcrafted and often personalized, we do not accept returns. Every piece is made to order with care, making each one unique.

That said, we stand fully behind our work.
If your order arrives with a defect, damage, or an error on our end, please contact us within 14 days of delivery. We’ll make it right — whether that means a replacement or a correction.

If you have any concerns about your order, don’t hesitate to reach out. We’re here to help.

All orders are shipped via USPS Ground Advantage with a standard 2-day handling time. Once your order is processed, you’ll receive a tracking number and confirmation email.

• Carrier: USPS Ground Advantage

• Handling Time: 2 business days

• Estimated Delivery: 2–5 business days after shipping (depending on destination)

• Tracking: Provided via email upon shipment

If you have special shipping requests or need your order by a specific date, feel free to leave a note at checkout or contact us directly — we’ll do our best to accommodate.